Online Purchases on the Dr. G’s Brainworks website:

All purchases are final and customer agrees to pay the full shipping cost of under United States Postal Service shipping rates as they apply to their order. Shipping costs may vary by product and rate.

Any purchases made on, or on behalf of, a product that is unavailable, whether through technical error or customer error, will not be honored. Refunds may not be available for all items.

Damage caused to items during shipping will be processed on a case-to-case basis and may not be subject for a refund, full or partial, regardless of condition. 

Dr. G’s Brainworks “e-Gift Certificates”:

“e-Gift Certificates” are made available for customers through a third-party service. By purchasing them, you agree to the terms and conditions for Any limitations on gift card redemption, balances, and other matters pertaining to the “e-Gift Certificate” are also agreed to upon purchase. Gift cards may not be refundable. 

Gift certificates issued in-store at any time will not be honored and are not transferable on Dr. G’s Brainworks website for online purchases.

For any questions regarding Dr. G’s Brainworks “e-Gift Certificates”, including balance inquiries, please contact or call (217) 355-0093 and leave a message with one of our Brain Guides and we will get back to you as soon as we can!